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NJP

Lavanya Kumar

Lavanya Kumar

Staff Product Designer

ServiceNow Inc.

Lavy is a Staff Product Designer with over 7 years of industry experience. She began her journey as a consultant for IBM where she facilitated design thinking workshops with customers all over the world to help craft MVP solutions. Currently on ServiceNow's platform team, Lavy helps business units create seamless mobile experiences, namely in the IT sector. She is passionate about design outside of work and loves creating custom vinyl projects on her Cricut machine as well as making sure all her mobile apps are organized by color.

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Conference Sessions

K24

UI traps to heuristic triumphs: Tools for crafting intuitive product experiences

SES3007

<p>Navigate the complexity of multiple functionalities and workspaces with ease! Through this interactive session, discover the power of our 'Heuristic Evaluation' practice, a secret sauce for consistency across product releases. No UX team? No problem! Heuristic evaluations are a powerful tool for all – understand heuristic tenets, identify hidden traps, and exercise your skills with hands-on activities. Unleash the potential to create more consistent, intuitive experiences for your team! *This session is in partnership with UI Tenets and Traps (https://uitraps.com/about/).</p>

Watch Recording

K25

UX: Move Faster, Design Smarter AI Experiences

LAB3331

Learn to leverage our design libraries, Figma prototyping, and testing methods to deliver AI solutions that meet both user and business needs. This session will equip you with techniques to accelerate time to value while ensuring high-quality UX, all while conserving resources. Ideal for anyone looking to move quickly and efficiently—without sacrificing quality.

K25

UX: Crafting Innovation: A Hands-On Workshop for Designing Mobile Experiences

LAB3329

Leveling up a mobile app means crafting user-focused experiences. In this workshop, we will cover the application of core UX principles to design mobile first experiences while touching on some of our latest AI-powered features. Participants will walk away with an action plan to kickstart their mobile strategies, optimize workflows, and improve engagement. This session provides practical techniques and a prototype foundation for advanced labs that cover building these engaging mobile applications.