LaShonda Hart
Sr. Manager, Outbound Product Manager
LaShonda Hart is a Sr. Outbound Product Manager for Human Resources Service Delivery and Employee Growth and Development within ServiceNow. In this role, LaShonda helps get these products to the market by delivering vision, strategy, and roadmap sessions for customers and partners, and supports product enablement within the ServiceNow ecosystem. Prior to joining ServiceNow, LaShonda spent many years as a presales professional helping customers digitally transform their HCM technology solutions.
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Xanadu Deep Dive – Talent Development
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Talent Development - Feature Deep Dive for the February 2024 Store and Washington DC Releases
Product Roadmap: Unlock the future of workwith innovations for HRSD, WSD, and LSD
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Lab: Empower managers to better support employees with Manager Hub
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Conference Sessions
Product Roadmap: Unlock the future of workwith innovations for HRSD, WSD, and LSD
SES1403-K23
Get ready to shape the future of work and take your organization to new heights. Join this interactive session with the ServiceNow® product team, to hear about cutting-edge roadmap for revolutionizing Employee Growth and Development, HR, Workplace, and Legal departments. Be the first to gain insights into our latest innovations, and discover how they can empower your teams to work smarter, faster, and more efficiently. Join us on this journey as we explore the possibilities and make a real impact on the way work gets done.
Lab: Empower managers to better support employees with Manager Hub
LAB1576-K23
ServiceNow® Manager Hub is a purpose-built solution to enable people leaders with the resources and team insights needed to support their employees and teams effectively. Attend this hands-on lab and learn how you can leverage this solution to help your managers thrive. The lab will cover some the following key capabilities: • Get a view into teams journeys, team stats, pending learnings, and important dates • Enable managers to receive notifications and take action on employee tasks and requests • Access curated content for managers, announcements, and development resources in a single place
360 Exchange: Mastering HR Service Delivery and Customer Service Management
SES3563
Successfully implementing CSM and HRSD at scale is essential for optimizing HR and employee transformation in large enterprises. This exclusive roundtable connects Marquee Customers with ServiceNow experts and industry leaders to explore best practices for deployment, adoption, and long-term success. Get insights on overcoming challenges, aligning with strategic business objectives, and optimizing workflows at scale. Engage in high-impact discussions, share real-world experiences, and exchange strategies to accelerate digital transformation and drive sustained operational excellence.
360 Exchange: How to successfully implement and roll out HR Service Delivery
SES3550
Ready to start transforming your customer service capabilities with ServiceNow? Join us as we discuss proven implementation and rollout strategies, giving you high-value insights into how to successfully deploy HR Services Management in your organization. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.