Kelli Hoeppner
Master Architect
Kelli has over 20 years of experience in IT business management across multiple industries. She works primarily with Enterprise level clients that have large platforms with multiple applications. A forward thinker who embraces difficult challenges, Kelli finds excitement in getting clients to their business objectives. She is an expert in platform architecture design and implementation. Understanding business needs from a process, technical and financial perspective.
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Unlocking the Power of Gen AI: A Conversational Journey
Unlocking professional excellence: The strategic value of certification
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Conference Sessions
Unlocking professional excellence: The strategic value of certification
NLS1420
<p>In today's dynamic professional landscape, certification has become a strategic imperative for skill enhancement, credibility, and career advancement. This engaging 60-minute session features ServiceNow® experts exploring the multifaceted value of certification, highlighting its role as a powerful catalyst for personal and organizational success. Join a panel discussion with Certified System Administrators (CSAs) Technical Architects (CTAs) and Certified Master Architects (CMAs) sharing their journeys, challenges, triumphs, and key insights. Gain perspectives their alignment with diverse career trajectories, and participate in an illuminating session filled with practical wisdom. Whether aspiring or seasoned, this session provides valuable insights and inspiration for all professionals.</p>
Unlocking the Power of Gen AI: A Conversational Journey
SPN1647
<p>Mark your agenda to attend CDW’s Ask the Pro session as Certified Master Architect, Kelli Hoeppner, guides you through an insightful exploration of ServiceNow® AI features. Remove the mystique around AI and start creating a strategy! This session will be conversational and driven by audience questions. Regardless of your role, bring a question to ask on topics ranging from platform governance, operating models, process, and technology. Discover how AI is transforming work and what you can do to join the AI revolution!</p>
Streamline your IT hardware purchases with CDW's ePro
SPN3094-K23
<p>Enabling customers to benefit from the exchange of data between CDW eProcurement system and their ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span> instance – resulting in enhanced capabilities and operational efficiencies. The CDW eProcurement Integration is a four-week implementation leveraging the exchange of data between CDW’s eProcurement system and ServiceNow; then pairing it with functionality to deliver enhanced capabilities and operational efficiencies in creating models, Catalog Items, and receiving Advance Shipping Notifications (ASNs) that create assets.</p>
Why your organization may not be ready for AI and what you can do about it
SPN2434
Join your peers along with industry experts to discuss the top challenges with AI initiatives. This group discussion will share real world experiences and challenges, along with best practices that can enable true AI-powered transformation. Topics to include: · Top threats to a successful AI program · Prerequisites and the importance of having a plan · The challenges with rushing for low hanging fruit · Managing the "noise" and staying outcome-focused Come share stories, ideas and listen in as we tackle real challenges from a practical perspective and discuss the keys to AI success.