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Kartik Lanka

Kartik Lanka

Senior Principal Product Manager

ServiceNow Inc.

Kartik is a leader in the field of RPA. As the leader of the RPA platform, he is responsible for overseeing all aspects of the product and its components. He works closely with stakeholders to develop and execute the product roadmap, driving innovation and delivering value to customers.
With a deep understanding of market trends and the digital transformation landscape, Kartik is passionate about leveraging emerging technologies to drive business outcomes. He has a proven track record of delivering successful products in the RPA space, and is recognized as a thought leader in the industry.

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Conference Sessions

16590311612800012K23

Lab: Build RPA automations at scale along with error management

CCL1300-K23

Do you want to build automations that can easily scale up? Join us to learn how to use queues within your automation which will help you scale your automations at lightening speed. By adding queues to your automations, you can add additional robots to your process by just a click of a button! Learn how to distribute workload amongst various robots, and manage various exceptions with auto-retry functionality.

16590311612800012K23

Ask the Experts: How to kickstart your hyperautomation journey with all RPA tools

CCE2486-K23

View performance vs. business goals, cost and time saving metrics, active automations, and pipeline. Learn how to monitor operational health, job status, incidents, and changes to help prevent automation failures. Hear how hyperautomatiion enables business facing visibility towards detailed benefits like KPIs of existing automations, overall cost and time saved. Hear how the Configurable Framework provides critical/medium/low insights of your applications. View the generated insights from the insight rules in Automation Center Executions dashboard.

1724429920965001DK25

Snippet Sorcery: Master Automation and Tame Even the Toughest Tasks!

CCE1483

Master the art of automation in this engaging session where you'll learn to harness the power of code snippets, enhanced by Gen AI, to tackle even the trickiest challenges effortlessly. Discover how to lower the developer barrier to entry, enabling both seasoned professionals and newcomers to build robust code at rapid pace. We’ll explore practical techniques for leveraging these snippets to streamline your automation processes, increase efficiency, and ensure high-quality outcomes. Join us to unlock the potential of automation and transform your development approach with ease and confidence!

1724429920965001DK25

Action Center: Your Command Hub for Instant Fixes and Task Automations!

CCE1302

Discover how Action Center empowers IT support and business teams to streamline troubleshooting, automations, and task execution. In this session, you'll learn to build and use actions that handle complex technologies in the background, making remediation and ad-hoc tasks seamless. We'll explore how Action Center offers visibility to the right person at the right time, ensuring that your team can efficiently manage issues, trigger automations, and keep workflows running smoothly, all while reducing complexity and enhancing collaboration.

1724429920965001DK25

From image capture to workflow! ServiceNow Lens: A productivity game-changer

SES3172

Experience the power of ServiceNow Lens in transforming how your team interacts with visual content on your screen. Based on a Vision-LLM model, we’re converting static data you can point Lens to, into dynamic, intelligent workflows effortlessly. With one-click integration and AI-driven insights, users can eliminate manual efforts, reduce errors, and unlock unprecedented efficiency. Empower multiple personas on both Windows and Mac platforms to revolutionize visual content handling and decision-making. Join us as we redefine productivity and pave the way for an AI-powered workflow revolution.

1724429920965001DK25

Lights, camera, automate! Take charge of your automations with Automation Center

CCL1221

This lab session will provide a hands-on introduction to getting started with Automation Center. Attendees will be guided through the entire process, starting with creating automation requests and developing tasks. We will demonstrate how to publish automations, monitor their execution, and evaluate the return on investment (ROI) from these automations. Participants will also learn to integrate various platforms with Automation Center to streamline data flow. Lastly, learn how to manage all automations with a single click, simplifying operations and enhancing overall efficiency.