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NJP

Joris Scharpff

Joris Scharpff

IT Architect

KPN BV

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Conference Sessions

K22

Service defined networking: KPN lays the groundwork for an intent-based customer experience

SES1479-K22

K22 K2022

16590311612800012K23

Panel: Automated order to cash: The growth potential in enterprise

SES1326-K23

<p>Happy customers start with a good ordering experience. The success of order fulfillment and delivery depends on fulfillment agents and service technicians having the right information, at the right time. Join this session and hear how customers are using ServiceNow® Order Management to drive automation across the entire order to cash lifecycle to launch products and services faster, accelerate time to market, and deliver better service experiences.</p>

16590311612800012K23

Delivering a unified, actionable experience across order, project and field activities at KPN

SES2422-K23

<p>As digital services continue to grow in complexity, so does the entire service delivery value chain. Hear how KPN is connecting workflows across order fulfillment, project, and field activities, helping their operations team to accelerate time to revenue, reduce costs, and deliver a better customer experience.</p>

16590311612800012K23

Product Roadmap: Embracing a growth mindset with Order Management

SES1329-K23

<p>Join this session to get a behind-the-scenes look at the Order Management roadmap to flawless service delivery. Hear from product and strategy leaders for an interactive discussion on our release plans for 2023 and beyond.</p>