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Conference Sessions

K24

Enable field service technicians with AI tools

SES3215

Frontline workers are constantly triaging and troubleshooting, often relying on recollection to perform their jobs and not having time to document their work. With NOW Assist for FSM, AI and GenAI arm mobile workers with enhanced tools to boost productivity while reducing the administrative burden.

Watch Recording

K24

Enable field service technicians with AI tools

SES3216

Frontline workers are constantly triaging and troubleshooting, often relying on recollection to perform their jobs and not having time to document their work. With NOW Assist for FSM, AI and GenAI arm mobile workers with enhanced tools to boost productivity while reducing the administrative burden.

Watch Recording

K23

Panel: ServiceNow Workplace Service Delivery as a driver for workplace transformation

SES1413-K23

<p>With the shift towards flexible work, leaders are challenged to keep pace with the modern workplace evolution, maintain culture and drive collaboration. Join us for this panel session featuring KPMG US and ENMAX as they share their transformation centered on enhancing workplace experiences. Hear lessons learned through the workplace evolution: how to streamline reservations and workplace services, provide employees with interactive maps, and manage space and capacity planning. Leave with examples of workplace strategies and how to drive adoption across the enterprise.</p>

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