Jingfei Chen
Senior Principal Inbound Product Manager
Jingfei Chen is an expert in AI applications in workflow automation tools. As a previous customer, she is currently the Principal Product Manager for Flow Designer at ServiceNow, where she helps customers to revolutionize the way they operate by leveraging AI and automating their workflows.
This talk will focus on the innovation around workflow automation tools. Jingfei will draw upon her extensive expertise in AI and workflow automation to provide valuable insights into the latest technologies and practical strategies for leveraging them in businesses.
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Transforming Workflow Automation with ServiceNow's latest innovations
Ask the Experts: Using large language model AI in Flow Designer
Conference Sessions
Transforming Workflow Automation with ServiceNow's latest innovations
CCB1220
<p>Embark on an enriching exploration of the cutting-edge world of Workflow Automation on the Now Platform®. Join this session to learn about the glittering diamonds and hidden gems within recent and upcoming releases, enhancing the ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span> workflow experience. From refined UX and intuitive visual process design to thrilling AI innovations, this session serves as your exclusive pass to seamlessly transforming workflows into an agile powerhouse of efficiency and excellence.</p>
Ask the Experts: Using large language model AI in Flow Designer
CCE2516-K23
<p>Are you ready to revolutionize your automation creation process in Flow Designer? Join us to discover how our new Generative AI Next Best Action is taking low-code development to the next level. Learn how our Large Language Model algorithms predict the most efficient next steps in your flow, freeing you up to focus on what matters most to your business. Don't miss this chance to see our AI in action and take your low-code development experience to the next level.</p>
Ask the Experts: AMA with the Flow Designer team
CCE1378
Come one, come all! Are you a new Flow Designer user, looking for tips to get started? Or a power user looking to squeeze out every last drop of power, customization, and automation from Flow Designer? Or maybe you're a Workflow user who is thinking about making the jump to Flow Designer? No matter your skill level, come on by and ask the Flow Designer team your questions.
What's new with Playbook Generation: GenAI roadmap for Playbooks
CCB1319
Join us to learn about our latest Playbook Generation innovations. We'll showcase recent releases and preview new, cutting edge innovations using GenAI for Playbooks.