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Launch fast, adapt quickly, and remain agile with Public Sector Digital Services
Lab: Transforming agency service delivery using Public Sector Digital Services
Conference Sessions
Launch fast, adapt quickly, and remain agile with Public Sector Digital Services
LAB3089
Join this interactive lab to learn how Public Sector Digital Services and the Now Platform® empower public sector customers to deliver on their missions. Participants will leverage ServiceNow® tools in conjunction with Public Sector Digital Services to develop a full end-to-end mission process. Learn how to modify a mission-focused playbook, utilize guided decisions, and produce actionable recommendations that can be used by the internal and external stakeholders.
Lab: Transforming agency service delivery using Public Sector Digital Services
LAB1586-K23
<p>Utilize Public Sector Digital Services to support citizens, businesses and other agencies. Transform the delivery of services from one agency to another or operate in a shared service model. Government experts from ServiceNow® will explain the agency data model and its value in providing agency shared services, as well as citizen services. You’ll walk away understanding: - How to create a new internal or external agency - Create and ensure record producers are exposed to the appropriate agency or customer - How to support and service both internal and external agency customers</p>