AI transformation will affect [8 million roles](https://www.servicenow.com/company/media/press-room/ai-control-tower-knowledge-25.html) in the U.S. alone according to ServiceNow Knowledge 2025\. Th...

Cloud computing transforms ServiceNow’s business path, and CEO Bill McDermott expects AI agents will [boost efficiency by a staggering 50% by 2026](https://www.servicenow.com/community/now-platform...

ServiceNow’s remarkable story began as a $13 million revenue company in 2007 and grew into an S&P 100 constituent. The platform has become a global powerhouse since its founding in 2003\. It now em...

What salary jump could you expect with a ServiceNow certification? The numbers tell a compelling story – certified professionals earn [20-40% more](https://www.servicenow.com/services/training-and-...

[Thomas Debavalaere](https://www.linkedin.com/in/thomas-debavelaere-9440a2139/) joined our collective of [ESM & ServiceNow expert freelancers](https://n2.help/) in 2023\. Since then, he has been ac...

Since 2020, [N2 Help & Solutions](https://n2.help/about/) has gathered more than [50 freelance experts](https://n2.help/our-experts/) in ESM (enterprise service management) and [ServiceNow](https:/...

Christophe Girdal is one of our very first members. He joined our [ServiceNow and ESM freelance collective](https://n2.help/) in 2020\. Since then, more than 50 other consultants have followed him....

CTA (Certified Technical Architect) and CMA (Certified Master Architect), are currently the most prestigious certifications you can achieve in the ServiceNow ecosystem. In addition to asserting you...

Azza is one of more than 50 freelance consultants who are experts in ServiceNow & ESM and currently comprise the N2 Help & Solutions collective. Learn about her profile through this interview: Wh...

Christopher is one of more than 50 freelance consultants who are experts in ServiceNow & ESM and currently comprise the N2 Help & Solutions collective. Learn about his profile through this intervie...

Greetings, fellow ServiceNow and ESM specialists! We, at N2, are thrilled to share the exciting news from Knowledge that ServiceNow, our beloved digital workflow platform, has formalized its commit...

In today’s fast-paced job market, it is increasingly important for professionals to showcase their skills and expertise in a transparent and verifiable way. One solution is to certify their skills ...