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Jay Couture

Jay Couture

Director of Product Management

ServiceNow Inc.

Jay Couture, based in Raleigh NC, is a seasoned product leader with a decade of experience. Jay holds an M.S. in Technology Management from NYU, and his track record includes driving innovation in tooling for professional developers at AWS prior to ServiceNow. Jay's motto is that customer feedback is a gift, and he is passionate about delivering value to customers that make their developers' lives easier.

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Conference Sessions

K24

Distributed source code-driven development and deployment across your team

CCE1142

Join us to help shape our thinking on parallellizing your team workflow in developing applications and managing source code: from a new feature branch through automated prod deployments and everything in between! See a demo of an on-instance cloud development environment for developing Node.js-like scoped applications in JavaScript/TypeScript, building and deploying those applications, and trunk-based development in git source control. Ask us anything and share your thoughts with us to help craft the future of developing applications on the Now Platform!

Watch Recording

K25

Pro Dev Tools: ask us anything!

CCE1361

This interactive Ask Us Anything session is your chance to connect directly with the experts behind the ServiceNow IDE, SDK, and Fluent framework. Whether you’re troubleshooting advanced use cases, curious about best practices, or looking to explore new features, our panel is ready to help. Gain deeper insights into how these tools enhance developer workflows, boost productivity, and enable scalable customization. Bring your toughest questions and leave with actionable solutions, insider tips, and a clearer path forward for your development projects on the ServiceNow platform.