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Conference Sessions

K24

How to deliver great accessible ServiceNow experiences for ALL people

SES2998

<p>According to the World Health Organization (WHO), disability is a part of the human condition and almost everyone will experience some form of disability during their lifetime. In this session, learn why making accessible applications is a good business decision. Discover how to leverage research techniques and how to gain access to these differently-abled individuals. The session will showcase an example of how research is informing <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> Accessibility strategy today through a CSAT (customer satisfaction) survey.</p>

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K23

UX Presentation: Workspace leading practices

ACT2509-K23

Learn the leading practices ServiceNow expert product designers follow when creating the configurable workspaces that are part of ServiceNow products. The practices help ensure that your service desk employees experience an intuitive interface that focuses on efficacy and efficiency.

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K23

UX Presentation: Accessibility leading practices

ACT2496-K23

Learn the leading practices to maintain or enhance the accessibility (A11y) compliance of your ServiceNow environment's applications. Understand how to create content, make branding decisions, and configure your instance in a way that is accessible for all users.

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