How Konica Minolta uses IOT Data and AI to empower humans and elevate CX

SES3013

<p>Join this session to learn how Konica Minolta is uncovering the synergy of AI alongside human expertise and how we are reshaping customer service. We will discuss: 1) Real-world use cases, best practices, and innovative advancements, and 2) How to embrace a remote-first approach with AI, enabling effortless solution access for customers</p>

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