How a customer portal revolutionized the way Siemens AG works with customers

SES2432

<p>As one of the largest manufacturing companies in the world Siemens AG, managing customer payments specifically for digital and SMB customers is a major challenge. In this session, hear how Siemens GBS and <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">ServiceNow®</span></span> built a customer payment portal to securely process customer payments, cut costs, and mitigate credit card fraud risks. Not only does this deliver self-service customer AR management, this intuitive user experience and efficient payment processing led to greater customer satisfaction and loyalty.</p>

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