Booking.com: Going the extra mile with a modern, human-centric portal experience

SES2155

Join Booking.com to learn how the approached its journey to a unified employee experience portal. Hear how it transformed decentralized content and services into a single platform with consistent service experiences and integrated case management workflows spanning the enterprise. With a strong vision, organizational alignment, and powerful technology, Booking.com succeeded in proving employees with consumer-grade self-service experiences leveraging robust content governance and cross-functional end-to-end onboarding.

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