How Zalando made CyberWeek boring with a systems approach to cloud reliability

SES2219

<p>Zalando is one of the largest eCommerce companies world-wide offering a tailored digital experience to its 50M customers across 25 countries. Achieving high reliability in the cloud is vital for Zalando's business and has special importance during CyberWeek. In the session, learn the processes and tools, Zalando put in place that transformed CyberWeek from the most exciting periods of the year, where spectacular failures demanded heroic engineering feats, to an overwhelmingly boring event, where a delayed Pizza delivery was the highest priority incident on Black Friday.</p>

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