Goncalo Infante
ServiceNow Senior Architect
Deloitte UK ServiceNow lead architect for Financial Services.
Goncalo has been supporting a wide variety of large-scale Financial Services clients with their ServiceNow designs and implementations for IT Service Management, Customer Service Management, Business Apps and SPM, for different use cases ranging from IT to more Customer facing workflows.
He is a ServiceNow Certified Master Architect and holds several Implementation Specialist certifications, which provide him with a solid architectural view of the ServiceNow platform.
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Banking on automation: AutomatePro boosts Deloitte FSO speed
Conference Sessions
Banking on automation: AutomatePro boosts Deloitte FSO speed
PAT1703
Join us to hear how AutomatePro, a powerful ServiceNow® Test Automation & DevOps tool, partnered with Deloitte to streamline the transformation process for customers. We'll dive into how AutomatePro's capabilities, coupled with Deloitte's proven FSO (financial services operations) approach, delivered: Increased Speed: Reduced implementation timeframes and accelerated time-to-value. Enhanced Quality: Automated testing ensured consistency and reduced risk of errors. Continuous Deployment: Unveiling how AutomatePro deploys to FSO, creating a repeatable delivery model for future clients.
Connecting with confidence: Securing your ServiceNow integrations
CCB1207
This session equips you with the knowledge and tools to secure your ServiceNow integrations, ensuring seamless and safe data flow across your enterprise. Learn best practices for authentication, authorization, data encryption, and proactive security monitoring. We will explore best practices and solutions for ensuring robust security measures are in place to protect sensitive information as you connect ServiceNow with other critical applications.