Banking roundtable: Will AI bring a sea change to Dispute Management?

SPN1637

<p>Join Visa’s dispute experts along your peers to discuss how best to harness the power of AI and GenAI in eliminating fraud and making disputes a thing of the past. This session  will explore: • How advancements in GenAI are transforming contact centers and case management • How self-service and transparency bring a net positive customer experience • Ways automation can help in faster dispute resolution, categorization, and prioritization, reducing the burden on customer service teams • Harnessing AI and ML to further detect and prevent fraud • Taking risk and cost out of compliance management</p>

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