George Hu
Principal Product Designer
George is a Principal Product Designer for Customer & Industry Workflows, working as a design architect with a focus on Configurable Workspace. He works across product teams within ServiceNow to develop guidelines on how to deliver a productive user experience for the end-users.
Recent News
View all
Knowledge 2025 session recap: Crafting great workspace experiences
New article articles in ServiceNow Community
·
9 months
Configurable workspace leading practices for a productive user experience
SES3008 — Configurable Workspace Leading Practices for a Productive User Experience
Conference Sessions
Configurable workspace leading practices for a productive user experience
SES3008
<p>The <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> Configurable Workspace is a powerful and flexible tool built to support dynamic workflows. To fully harness the potential of the Configurable Workspace, this session will guide through the foundational principles, and understanding of core components, layouts, and templates. Attend to learn how to utilize the out-of-the-box templates and make informed decisions on how to define a layout that serves users’ needs.</p>
Crafting great workspace experiences
SES3335
In this session, participants will design intuitive, scalable workspaces using ServiceNow’s Horizon Design System and Figma. We'll cover workspace basics, help you connect user needs to the experiences you’re building, and teach you how to validate your designs and assumptions for better user outcomes. Attendees will leave with actionable insights, a replicable design process, and a high-fidelity prototype they can implement to improve usability and efficiency.
PB