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Transforming without fear: A Roadmap to Service Desk Excellence

Transforming without fear: A Roadmap to Service Desk Excellence

Unknown ยท almost 2 years
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Conference Sessions

K24

Transforming without fear: A Roadmap to Service Desk Excellence

SES2552

<p>Don't let "transformation" scare you! Join Lloyds Bank for a therapeutic session that will outline their calculated path to Service Desk transformation with ServiceNow. Targeting enhanced efficiency without headcount reductions, Lloyds will share key requirements for designing a tailored digital experience along with insights on optimizing internal organizational alignment. Having used the ServiceNow platform since 2014, Lloyds will condense 10 years of "trial and error" into 20 minutes to help you make 'transformation' easier. This is your ticket to building a Service Desk of the future!</p>

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