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Fletcher Hall

Fletcher Hall

Principal ServiceNow University Skills Consultant

ServiceNow Inc.

Fletcher has been with ServiceNow for almost 6 years and has over 16 years of IT Consulting and Account Management experience across various industries throughout Sydney, Melbourne, Adelaide and Singapore.

As a Training Solution Consultant (TSC) he is responsible for the creation of value-based, long-term, holistic training and adoption plans that allow ServiceNow enterprise customers to achieve their business outcomes.

Prior to being a TSC Fletcher was a Principal Engagement Manager at ServiceNow.

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Conference Sessions

K25

Building a high-performing ServiceNow COE with ServiceNow University

SNU3278

Join us as we share best practices and lessons learned from building high-performing ServiceNow Centers of Excellence. This session will cover key aspects such as talent development, skill building, and continuous improvement. Attendees will learn how to create a robust COE that drives consistent, high-quality implementations and delivers measurable business value through effective learning and development programs.