Lab: Optimize hardware asset investments with Hardware Asset Management (HAM)

LAB1588-K23

<p>In this hands-on lab you'll get familiar with the Hardware Asset Workspace and dive into each view of the asset estate, walk through lifecycle processes such as bulk stock orders, mobile asset receiving, and Return Merchandise Authorization (RMA) requests for returning or repairing assets. Learn how to leverage automated workflows to help with proper asset disposal, identifying and returning end-of-lease assets, hardware swaps and asset refreshes, requesting loaner assets, and offboarding employee assets.</p>

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Lab: Green your IT footprint with ServiceNow

LAB1815-K23

<p>In the past year, sustainable IT has been brought to the forefront of IT organizations as the next big automation and transformation objective. In this lab, learn how to use ServiceNow® ITAM, ESG Management, and the power of the ServiceNow Platform<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> for the following use cases:</p> <ul> <li>Greening IT by reducing e-waste</li> <li>Reducing emissions by minimizing IT energy usage</li> <li>Achieving your net zero goals by tracking and reducing carbon emissions across the IT infrastructure</li> <li>Donate your assets for educational and nonprofit use </li> </ul>

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