Dilip Reddy Guda
Sr Manager ITSM and ITAM workflows
Dilip, with over 15 years in the tech industry, has specialized in the Now platform over the past 7 years, across various domains such as ITOM, CMDB, ITSM, ITAM, and DevOps. Known for his leadership in both development and operations teams, he drives automation and self-service in operations, while also guiding development teams to enhance productivity and user experience. In his current product management role, Dilip ensures seamless implementation of ITOM and CMDB solutions, delivering top-tier technical solutions for enhanced productivity.
Recent News
View all
Now on Now: Using GenAI and Now Assist for Security Operations
Conference Sessions
Now on Now: How to govern and manage a CMDB
SES3378
<p>Attend this demo to learn best practices around governing and managing a vast CMDB to maintain a healthy and useful tool for driving risk assessments and performing impact analysis.</p>
Now on Now: Using GenAI and Now Assist for Security Operations
SES3396
<p>Find out how Security Operations is leveraging Gen AI to automate threat analysis and provide context for the response including prioritizing alerts for faster incident responses.</p>
Now on Now: Drive action with CMDB, CSDM, & Service Mapping
SES2418
In this session, we'll share how we've matured the use of CMDB, CSDM, and service mapping, highlighting their critical role in IT operations. By better integrating these features, we've improved visibility, streamlined processes, and enhanced service delivery, driving greater operational efficiency.