Derek Nohr
Director of Corporate Solutions
Derek Nohr, Director of ServiceNow, is a rabid ServiceNow fan and is responsible for expanding the platform to nearly all areas at Avalara. While he spends most of his days in the clouds dreaming of what is possible, he sees the reality of the present and slowly opens up the door to show how things can be improved by using ServiceNow.
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Avalara drives strategic business growth, maximizing ROI with ServiceNow
Conference Sessions
Avalara drives strategic business growth, maximizing ROI with ServiceNow
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<p>Discover how Avalara transformed their operational efficiency and service delivery. Faced with the challenge of supporting rapid growth, Avalara embarked on a journey with ServiceNow®, implementing modules across ITSM, SecOps, and HR Service Delivery. Partnering with Cask, Avalara streamlined their processes, leading to savings of 1000 hours per month in SecOps. The company also moved from manual processes to standardized HR case management and saw 2x company growth with zero increase in help desk size. Dive into Avalara's story of collaboration, innovation, and remarkable ROI achievements.</p>
Journey to ServiceNow: Customer stories and insights
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Join this session for an insightful fireside chat where customers will take the center stage to share their transformative journey with ServiceNow. Attendees will hear first-hand accounts from organizations across various industries, highlighting how ServiceNow has revolutionized operations, enhanced efficiency, and propelled innovation. Whether you're embarking on a digital transformation journey or seeking to maximize the potential of Gen AI, this session is a gateway to actionable insights, strategic guidance, and unparalleled networking opportunities.
How Avalara realizes value with ServiceNow Impact and Now Assist
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Avalara, a fast-growing technology company, is transforming employee experience and accelerating value with ServiceNow Impact and Now Assist. Learn how Impact helped fast-track its Now Assist implementation, streamlining service delivery for an improved end-user experience—achieving a 3.5x ROI on key outcomes.