logo

NJP

Derek Nohr

Derek Nohr

Director of Corporate Solutions

Avalara

Derek Nohr, Director of ServiceNow, is a rabid ServiceNow fan and is responsible for expanding the platform to nearly all areas at Avalara. While he spends most of his days in the clouds dreaming of what is possible, he sees the reality of the present and slowly opens up the door to show how things can be improved by using ServiceNow.

Recent News

View all

Conference Sessions

K24

Avalara drives strategic business growth, maximizing ROI with ServiceNow

SPN1646

<p>Discover how Avalara transformed their operational efficiency and service delivery. Faced with the challenge of supporting rapid growth, Avalara embarked on a journey with ServiceNow®, implementing modules across ITSM, SecOps, and HR Service Delivery. Partnering with Cask, Avalara streamlined their processes, leading to savings of 1000 hours per month in SecOps. The company also moved from manual processes to standardized HR case management and saw 2x company growth with zero increase in help desk size. Dive into Avalara's story of collaboration, innovation, and remarkable ROI achievements.</p>

Watch Recording

K25

Journey to ServiceNow: Customer stories and insights

SES3534

Join this session for an insightful fireside chat where customers will take the center stage to share their transformative journey with ServiceNow. Attendees will hear first-hand accounts from organizations across various industries, highlighting how ServiceNow has revolutionized operations, enhanced efficiency, and propelled innovation. Whether you're embarking on a digital transformation journey or seeking to maximize the potential of Gen AI, this session is a gateway to actionable insights, strategic guidance, and unparalleled networking opportunities.

K25

How Avalara realizes value with ServiceNow Impact and Now Assist

SES2718

Avalara, a fast-growing technology company, is transforming employee experience and accelerating value with ServiceNow Impact and Now Assist. Learn how Impact helped fast-track its Now Assist implementation, streamlining service delivery for an improved end-user experience—achieving a 3.5x ROI on key outcomes.