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David Solomon Boodala

David Solomon Boodala

Infosys

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K24

Simplify and standardize the ServiceNow platform to enhance efficiency

SES2819

<p>Discover the journey of a large semiconductor chip manufacturer in navigating challenges posed by extensive customization on the ServiceNow platform. Infosys helped to assess and simplify the platform with a back to box initiative. This enhanced the client's ability to adopt new features resulting in 25% improvement in platform health score and 65% increase in upgrade ease with minimal errors. Know how this move reduced carbon footprint via a hybrid cloud model, optimizing the ServiceNow infrastructure.</p> <p> </p>

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