David North
Sr Dir, DTX Change Adoption, Now Production, CoS
David is a senior director with 20+ years of expertise in creating strategic digital experiences for employees through multiple modalities. He is passionate about working in the technology sector and building skilled teams to help transform the employee experience. Currently, David leads the Engaging Technology team at ServiceNow, where he uses our technology to enhance productivity, culture, and employee skill sets.
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Now on Now: Empower a connected employee experience with one platform
DD
Conference Sessions
Now on Now: Empower a connected employee experience with one platform
SES1384
<p>Imagine a world where we truly serve our employees — and where our functions deliver services to our people when, where, and how they are ready to receive them. What a human-centered world this would be! Meet MyServiceNow: the one place for all employees to get what they need for every role. In this session, we'll share how ServiceNow® is using our technology to boost creativity and productivity, strengthen culture, and grow employee skill sets. Learn how leveraging the platform that integrates GenAI and machine learning helps our employees do their jobs — and downright delights them.</p>
Now on Now: Experience in action - unlock value faster with ServiceNow #2
MTS3662
Great experiences aren’t a luxury—they’re key to unlocking business value. In this session, we’ll show you how to transform work with ServiceNow by delivering consumer-grade experiences for employees and customers. Learn how to cut through backend complexity and design AI-powered, intuitive workflows. By building trust with users, anticipating their needs, and reducing cognitive load, you’ll drive adoption and free time for high-impact work. Whether your goal is efficiency, engagement, or innovation, this demo session will provide practical strategies to turn exceptional experiences into measurable business results.
Now on Now: Experience in action - unlock value faster with ServiceNow
MTS3654
Great experiences aren’t a luxury—they’re key to unlocking business value. In this session, we’ll show you how to transform work with ServiceNow by delivering consumer-grade experiences for employees and customers. Learn how to cut through backend complexity and design AI-powered, intuitive workflows. By building trust with users, anticipating their needs, and reducing cognitive load, you’ll drive adoption and free time for high-impact work. Whether your goal is efficiency, engagement, or innovation, this demo session will provide practical strategies to turn exceptional experiences into measurable business results.