Gen AI + Chatbot Magic: From novice to virtuoso in 90 minutes!

CCL1341

<p>Embark on a thrilling journey with us as we transform user experience using ServiceNow's Virtual Agent chatbot & Gen AI! This low-code session unveils the secrets of crafting powerful virtual agent conversations in just 90 minutes. The journey will begin with the basics of setting up a new virtual agent conversation, followed by the introduction of Natural Language Understanding (NLU) and ultimately the infusion of Gen AI to deliver a dynamic, human-like chat experience.</p>

Lab: 3 levels of connecting ServiceNow instances

CCL1173-K23

<p>Connecting ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span> instances has never been easier. With the abundance of different capabilities to choose from, the real challenge now is getting a clear grasp of each capability in terms of the business problem they are aimed to solve, so you can align yourself to the best-fit solution that will deliver the right value at pace. Join this hands-on CreatorCon lab as we explore three options of connecting ServiceNow instances and how they each thrive in solving very different business problems and use cases.</p>