How IAG made 3,000 risk superheroes (and made it fun)

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Managing risk is boring? Think again. Hear how IAG engaged and transformed 3,000 tech team members into risk superheroes by giving them the power to make decisions in ServiceNow®. Learn how the company reduced superhero impact, moving risk from something extra to BAU by engaging new users with fun, deploying control automation and Predictive Intelligence to manage compliance, building citizen development teams and leveraging teams for the same outcome, taking and acting on superhero feedback at every turn, saving over 20,000 hours a year in risk communication and reporting.

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