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Now Assist at Teleperformance

Unknown ยท almost 2 years
players.brightcove.net

Conference Sessions

K24

Now Assist at Teleperformance

SES5093

Teleperformance delivers customer care that is people-led and technology-driven to create a simpler, faster, safer, and more cost-effective enhanced customer experience. By using ServiceNow and Now Assist on their IT digital transformance journey, Teleperformance has achieved a 38% increase in automation, leading to an increase in customer satisfaction and overall efficiency in supporting and delivering IT services.

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