Simplicity in innovation: A human-centered approach to service design

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<p>Join this Think Big session to learn about the human-centered approach to service design. Whether you're creating a new service, or a new experience, human-centered design is a powerful tool for creating superior and sustainable user engagement. There is no way a user can carry out self-service tasks unless the user experience is simple enough. But innovations can only take place when people’s behavior changes. In service design, the key to success lies in making things easy for users to achieve the desired behavior. You can with train the users which is the usual path most transformation projects have taken, or just simply focus on simplifying the way they work with data.</p>

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What the Actual Future? Your Roadmap to AI Innovation

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The AI-driven pace of innovation is accelerating—who's keeping up? And how? And where exactly are we going? Innovation experts Dave Wright and Brian Solis share new research on enterprise AI adoption and what it means for the future of business. Join us for a deep dive into the state of enterprise AI! Key highlights: * Insights from the 2025 Enterprise AI Maturity Index * Concrete strategies for increasing AI maturity * Fireside chat with Rachael Sandel, Group Chief Information Officer at Orica * Facilitated discussions with innovation leaders A must-attend session for executives and innovators seeking to position their organizations at the forefront of AI business transformation.

Becoming an AI pacesetter: How to ascend the ladder of enterprise AI maturity

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Join this Think Big session for an engaging and interactive session where we explore the journey to becoming an AI pacesetter in the enterprise world. This session will feature a dynamic panel discussion with customers who have successfully navigated the complexities of AI implementation and maturity. We will delve into the critical stages of AI adoption, from initial experimentation to full-scale integration and optimization. Using a fun concept of "Snake and Ladder," we will illustrate the challenges and opportunities that organizations face as they climb the ladder of AI maturity. Participants will gain insights into: * Key strategies for overcoming common obstacles in AI adoption. * Best practices for scaling AI initiatives across the enterprise. * Real-world examples of successful AI implementations. * The role of leadership and culture in driving AI maturity. This session promises to be both informative and interactive, providing attendees with practical knowledge and actionable takeaways to accelerate their AI journey. Don't miss this opportunity to learn from the experts and connect with peers who are paving the way in enterprise AI.