Transforming supplier collaboration at Boeing

SES2976

To improve collaboration across the supply chain, Boeing has leveraged ServiceNow® Supplier Lifecycle Operations and developed custom playbooks using Playbook Automation Designer. In this session, discover how Boeing defined and implemented playbooks with custom activities to enable supplier engagement with Boeing engineers within the application. Attend to understand the challenges, lessons learned, and outcomes using playbooks in SLO. Learn how recent functionality enhancements to PAD in Vancouver are being used to improve playbook usability and what’s next on Boeing's roadmap.

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