How Visa upholds trust and enhances customer experience for banks & merchants

SPN1619

Explore how Visa, the global leader in digital payments, uses its network and tools to combat fraud and resolve disputes. This session will focus on Visa Resolve Online (VROL) and Verifi, tools that streamline transactions and dispute resolution between merchants and banks. Learn how Visa's customer-centric solutions, in combination with Financial Services Operations, can transform your business's customer experience, while strengthening relationships with cardholders.

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Innovate to elevate: Tech-savvy dispute solutions for post-purchase excellence

SPN2406

Post-purchase experience and dispute management are critical components of customer satisfaction and retention. The discussion, featuring experts from Visa and ServiceNow, will delve into innovative technology solutions that are transforming these areas for financial institutions streamlining post-purchase processes, enhancing dispute resolution efficiency, and optimizing customer experiences. Insights on the latest trends, challenges, and best practices in the industry will be delivered, providing valuable takeaways for financial institutions looking to stay ahead in a competitive market.

Put AI to work for payments with NVIDIA, ServiceNow, and Visa

SES2062

Managing card disputes is often complicated, time-consuming, and costly. Join this session to discover how the visionary of AI computing, the AI platform for business transformation, and the world leader in digital payments are working towards fast-tracking dispute resolution and swiftly responding to consumer trends with AI and automation. AI Agents plus data and workflows deliver frictionless service, reduced contact center volumes, and seamless compliance, all while reducing costs.