Bhumi Mangukiya
Senior Data Scientist, Business Process Mining
Bhumi has over 4 years of experience in Business Process Mining. She is leading the Process Mining initiative at ServiceNow and driving process improvement across the enterprise.
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Conference Sessions
Ask the Experts: GenAI insights for CxO Dashboards
CCE3024
<p><span style="font-size: 14.0pt;">At </span><span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span><span style="font-size: 14.0pt;">, our executives rely on C-suite Dashboards to see what happened, what's happening, and what could happen to protect and grow our digital business. Join this Ask the Experts session to deep dive into how we've built these dashboards on the Now Platform. We'll show you how we've unlocked the power of GenAI using Now Assist to offer actionable insights and recommendations via virtual agent conversations. See how to download these C-suite Dashboards (free!) from ServiceNow's Innovation Lab. You'll learn how to deploy your own version for your C-suite to use on browser and mobile. </span></p>
Now on Now: Get started with Process Mining #2
MTS3677
Unlock the power of process mining to boost efficiency and optimization in your organization. In this demo session, we'll cover the high impact real-world use cases within ServiceNow, and show how to get started with process mining. Learn best practices for leveraging ServiceNow Process Mining to achieve your business goals and drive data-driven transformation.
Now on Now: Get started with Process Mining
MTS3655
Unlock the power of process mining to boost efficiency and optimization in your organization. In this demo session, we'll cover the high impact real-world use cases within ServiceNow, and show how to get started with process mining. Learn best practices for leveraging ServiceNow Process Mining to achieve your business goals and drive data-driven transformation.
Now on Now: Process Mining on Agentic AI systems
SES2410
As AI agents become integral to enterprise operations, they are not just assisting humans—they are completing entire processes autonomously. But how do we measure their performance and ensure they are efficient, effective, and improving continuously? Join us to explore how we optimized our AI agent workflows using Process Mining. Discover how to uncover inefficiencies, benchmark performance, and drive continuous improvement in autonomous processes. Whether you’re deploying AI agents today or planning for the future, this session will prepare you to measure and maximize their impact.
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