Aswim Mannepalli
Operational Technology Management Marketing
Aswin has more than a decade of experience covering various discrete manufacturing industries. At ServiceNow, he helps define core industry vertical messaging and provides thought leadership on the manufacturing sector. Aswin is also a lecturer at the Wharton School of Business at the University of Pennsylvania, where he teaches courses on marketing, business communication and entrepreneurship.
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Conference Sessions
GenAI for customer experience across industries
SES3223
<p>GenAI promises to transform every industry, every department and every role. In this session, learn how GenAI on the <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Now Platform®</span></span></span></span> can transform customer experiences with dependable self-service or unlock agent productivity gains. Hear specific industry use cases to learn how to can leverage GenAI to address the most pressing customer experience challenges.</p>
GenAI for customer experience across industries
SES3224
<p>GenAI promises to transform every industry, every department and every role. In this session, learn how GenAI on the <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Now Platform®</span></span></span></span> can transform customer experiences with dependable self-service or unlock agent productivity gains. Hear specific industry use cases to learn how to can leverage GenAI to address the most pressing customer experience challenges.</p>
What the Actual Future? Your Roadmap to AI Innovation
SES3631
The AI-driven pace of innovation is accelerating—who's keeping up? And how? And where exactly are we going? Innovation experts Dave Wright and Brian Solis share new research on enterprise AI adoption and what it means for the future of business. Join us for a deep dive into the state of enterprise AI! Key highlights: * Insights from the 2025 Enterprise AI Maturity Index * Concrete strategies for increasing AI maturity * Fireside chat with Rachael Sandel, Group Chief Information Officer at Orica * Facilitated discussions with innovation leaders A must-attend session for executives and innovators seeking to position their organizations at the forefront of AI business transformation.