Andy Wilcox
Field CTO & Enterprise Architect
Andy holds an MBA from Georgetown University and holds ITIL and PMP certifications. As a ServiceNow Field CTO/Enterprise Architect, he partners with business and technology executives to develop strategy and architecture to drive adoption of enterprise workflow. Prior to joining ServiceNow, Andy was at Deloitte where he led complex ServiceNow implementations and provided technology advisory services.
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Ryder drives platform adoption by delivering outcomes aligned to the business
Conference Sessions
Ryder drives platform adoption by delivering outcomes aligned to the business
SES1912-K23
<p>Ryder is a leader in transportation & logistics outsourcing by delivering technology-enabled innovation. However, limited adoption of the CMDB and siloed use of platform hampered Ryder’s ability to innovate on the platform. With the help of ServiceNow®’s Enterprise Architecture team, the team reviewed corporate and technology strategy and conducted interviews with stakeholders to identify the issues truly important to the business. With a holistic roadmap and operating model improvements, Ryder is successfully maturing its CMDB data foundation and accelerating enterprise workflow adoption.</p>
Utilizing Value Streams to enable the power of the ServiceNow Platform
SES3264
The Value Stream Roundtable is an interactive session where industry leaders and enterprise architects collaborate to align technology investments with business value. Through real-world case studies and expert insights, participants will explore strategies to improve efficiency and innovation. A featured customer will share how the value stream technique helped them focus on outcomes and maximize value delivery. Join us to gain practical insights and drive meaningful transformation in your organization.