Simplify and optimize complex cloud environments with AIOps and observability

SES3170

Combine end-to-end monitoring and event management for cloud environments through open-source data and alert payloads mapped to configuration items (CIs). Out-of-the-box, customers can now embed important details in alerts sent to ServiceNow Event Management connecting cloud-native alerts to custom AIOps workflows. Learn how you can simplify impact analysis, problem isolation, and root-cause analysis by bringing AIOps and observability closer together.

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Service Reliability Management through SLIs and SLO

SES3174

As organizations move to the cloud, Service Reliability Management and Cloud Observability provides end-to-end tracking and alerting of business-critical services. Using a connector, Cloud Observability sends service specific metric alerts to SRM so you can decrease the error budget of SLOs and move to the cloud safely and securely.

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