Adam Woodhouse
Partner
Adam's leads team of EY Professionals who are focused on helping clients to transform the way they operate their businesses through the adoption of modern, Cloud based technologies enhanced by AI, analytics and EY's Global experience.
He has spent close to 25 years in Financial Services Technology, delivering projects around the world and 13 years in the ServiceNow ecosystem, leading one of the first large European ServiceNow implementations and being a Keynote speaker at Now Forum London in 2015.
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Conference Sessions
Reimagining fraud and disputes
SPN1699
<p>The volumes, complexity and losses from fraud are increasing year on year and current operations and technology solutions are not fit for purpose, automated, or customer centric. EY's solution built on <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> simplifies fraud agent experience, provides a digital customer experience and reduces the cost and time to resolve cases. Our Solution drives and automates each case from identification through to Dispute resolution and is enhanced by EY’s Fraud Ops experience, AI and the ServiceNow Disputes product to enable the Digital Transformation of your Fraud Ops function.</p>
Implementing TPRM to support DORA compliance leveraging the ServiceNow DORA accelerator
SES1881
Join us for an insightful session where EY and a global investment bank showcase their implementation of the ServiceNow TPRM module to support DORA compliance. Discover how EY leveraged the brand-new ServiceNow DORA accelerator Out of the Box to drive efficiency and automation across the process. Learn how this innovative approach can streamline your compliance efforts and enhance your risk management strategy. Don't miss this opportunity to see how EY's expertise can transform your operations.