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![](sc.jpg)If you use MID servers in your organization, then you know that there's a configuration file (config.xml) for each instance of a MID server. Amongst the configuration entries in that fil...

It's Not So Clear Anymore...

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Hello everyone,We promised that we'd turn out a lot more API reference for you all, and true to that our API writer has turned out this GlideUser (g\_user) reference:http://wiki.service-now.com/ind...

New Documentation: GlideUser (g_user)

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You wouldn't believe how many customers have asked for the ability to have a scheduled report (one that gets emailed on a schedule) NOT get sent if the report contains no data. The lack of data, in...

Conditional Scheduled Reports

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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls) Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...

Parse URL Parameters in a Client Script

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Hi everybody!We are super excited to announce a brand spankin' new version of our documentation wiki!http://wiki.service-now.com/This includes:\A shiny new look\Custom Google Search that searches b...

Wiki News: Wiki Upgrade has been Completed

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The Wiki will be undergoing an upgrade Tuesday October 12, 2010 from 5:00 PM to 8:00 PM PST, and may be inaccessible during that time. We apologize for any inconvenience.Thanks,Wally MarxMgr. Tech ...

UPDATE: Wiki Upgrade Tuesday, 12 October 5 pm PST

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Prior to our Fall 10 Release we held a webinar that was attended by nearly 500 SNC users. Out of that session came a few questions, answers to which have relevance for all Service-now users. Here's...

Fall 10 Webinar Customer Q & A and Video Link

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Hello--As some of you know, we have been working on a revision to our wiki functionality. The primary purpose of this update is to make it easier to find content and get answers. I'm happy to say i...

Revised Service-now.com Wiki on the Way

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Changing the Active Tab Selection in Service-now.com

Changing the Active Tab Selection in Service-now.com

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Custom Login Validation with Installation Exits

Custom Login Validation with Installation Exits

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Hi everyone,For the next few days, email subscriptions to the forum will be temporarily suspended while we work through some issues to try and block spam from the community. If there are important ...

Subscriptions Will Be Temporarily Down

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As many of you have voiced--politely, of course-- the Service-now.com community site is in need of a refresh. With our growing customer community and our ever-expanding product, more people are loo...

Service-now Community and Forum Changes: Input Wanted

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Hi all,We've also today put out a handy little guide on how to customize an instance without scripting:http://wiki.service-now.com/index.php?title=Ways\_to\_Customize\_Without\_ScriptingIt's a good...

New Documentation: Ways to Customize Without Scripting

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Hi all,We're aware that the community has been asking for more documentation of scripting APIs. Today we're releasing the API for the client-side g\_form object:http://wiki.service-now.com/index.ph...

New Documentation: g_form API

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![image](https://community.servicenow.com/community/image/serverpage/image-id/163333i220E30DADDE11881/image-size/large?v=v2&px=999)Well due time for a ~~nightcap~~ recap. The August Ohio Local User...

OLUG Autumn Meeting Recap

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The Service-now user group committee

The Service-now user group committee

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Mark your calendars the next North Texas User Group meeting will be Wednesday Sept 15th at Lennox International, Richardson, TX. I believe that we have put together an interesting program that shou...

North Texas User Group Meeting

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Navigator Sprite Support Explained

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Hi everybody,We're pleased to announce that Spring 2010 Stable 3's documentation is now available. Release notes can be found here:http://wiki.service-now.com/index.php?title=Spring\_2010\_Stable\_...

New Documentation: Spring 2010 Stable 3 Release

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158407i216F1E129CDD4480/image-size/large?v=v2&px=999)Some of you have wondered if I had decided to stop torturing y'all...

Light Blogging Excuses...

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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls) Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...

Returning Random Records Using GlideRecord

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Deactivating Users From LDAP

Deactivating Users From LDAP

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First, I slightly revised the _Dog_ script include: function Dog(name, born) { this.call_name = name; this.birth_date = born; Dog.byName[name] = this;}Dog.byName = {};Dog.getByName = function...

Object-Oriented JavaScript: Classy Properties...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158379i37A3333C90266CB3/image-size/large?v=v2&px=999)Q. Why do computer geeks get Halloween confused with Christmas?A. ...

Geek Humor Break...

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You've actually already seen two examples of such properties: the _methods_ we added to the _Dog class_ (_age_ and _birthday_). We added these two methods to the _prototype_ of the _Dog class_, ...

Object-Oriented JavaScript: Properties, Variously...

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