ServiceNow News
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![[Video tutorial] Controls: Attestations, Indicators and Control Tests explained](https://i3.ytimg.com/vi/m4IwW-IukIc/sddefault.jpg)
17 minutes to clarify and disambiguate once and for all the concepts and terminology around Controls, Attestations and Tests.
These are so important to make the best of ServiceNow's GRC solution.T...
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[Video tutorial] Controls: Attestations, Indicators and Control Tests explained
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The holiday meal.
If you are the chef, it's one of if not _the_ most important meal of the year. And if you're...
Butterball: a study in customer service, experience, and success
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Create Value with “Descriptions” in Platform Analytics Components
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Perhaps the most pivotal Virtual Agent question is the following: How do I ‘lift and shift’ my Virtual Agent topics now that NLU is available in New York release?
In this article, we will provide ...
Migrating Virtual Agent to Natural Language Understanding (NLU)
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Hi there,
While answering questions on the Community, I came across an interesting question, a question that was also asked recently within our company. "Would it be possible, to create daily card...
Scheduled creation of a Private Task (including a Checklist) on a Visual Task Board
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こんにちは。
今回はタイトルにもある通り、現場での実務経験が少ない若手なのに＆転職してすぐなのに、ITSM(IT Service Management)のインプリ系の資格CIS(Certified Implementation Specialist)-ITSMの認定試験に合格した弊社社員にインタビューしてきました。
Q）ServiceNowに入社したのは？
A）2019年4月中旬です...
[ServiceNow 資格合格者インタビュー]若手社員に聞いてみた 〜CIS-ITSM編〜 「テスト勉強はテキストメインで！」
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Many a times we use reference data type in Surveys as questions. One limitation of using reference data type in Survey is about filtering the records from the reference table i.e. out of the box re...
Restricting records in Survey for Question with data type as Reference
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Labels:
[Instance Configuration](https://community.servicenow.com/community/developer-blog/bg-p/developer-blog/label-name/instance%20configuration)
[Integrations](https://community.servicenow....
Episode 25 - Complex Objects in ServiceNow Flow Designer
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In this episode, we'll hear from Roddy Barnes about how BP embarked on their digital transformation journey. Roddy Talks about BP's digital transformation journey, how the organisation's IT departm...
Podcast: Transforming BP's IT- Adopting Digital Ways Of Working
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In this Episode, we'll hear from Synco Jonkeren about ServiceNow's recent Employee Experience Research Report. Synco talks about the report, and how the Servicenow HR product responds.
[Click here...
Podcast: How To Meet Employee Expectations (Research Report) with Synco Jonkeren
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In this episode, we talk to Phil Taphouse, ServiceNow ITOM Enterprise Architect at Thames Water, about how Thames Water embarked on their digital transformation journey. Phil shares his insights in...
Podcast: How Thames Water Embarked On Their Digital Transformation Journey with Phil Taphouse
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