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System UI > Messages - search key for Order Now. Change the message value to Request Now
Haven't tested these all recently within global/local scopes, so feel free to have a play! option ...
Service Portal: update the portal button 'order now' to 'request now'
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We show off some of our favorite Flow Designer and Int...
TechNow Ep 76 | Flow Designer/IntegrationHub 2020 Update
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When you purchase ServiceNow’s [Cloud Call Center](https://store.servicenow.com/sn%5Fappstore%5Fstore.do!/store/application/cb1c0c50222142a6842d3eacfed0435d/1.0.1?referer=%2Fstore%2Fapplication%2Fc...
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How to add your own CSM capabilities to Cloud Call Center integrated with Amazon Connect
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GlideAggregate, a relative of the GlideRecord object, is an often neglected tool available within ServiceNow. GlideAggregate comes in handy when identifying records that share respective values acr...
Easily identifying duplicate records with GlideAggregate
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Sponsor New Generation GRC enabled by ServiceNow IRM (SPA5177)
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Sponsor Creating Intelligent Experiences Customers Expect (SPA5121)
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We often come across a common business requirement that is to make the attachments available from one table to another.
For eg. Attachments from RITM (sc\_req\_item) table to Approval (sysapproval...
Avoid duplicating attachment - GlideSysAttachment.copy()
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Buenas tardes Comunidad, Aquí estamos con otro video de la serie "Flow Designer", esta vez para contar una integración con Microsoft Teams usando IntegrationHub y Flow Designer. Como muchos de vos...
Flow Designer - Caso de Uso: MS Teams integration using IntegrationHub
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Greetings community members!
In recent past I have noticed questions on operational resource plans via multiple posts. To answer all those questions, I have created this article. In this, I will f...
Operational Resource Plan - All That You Need to Know
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I found a great Knowledge20 session from Peter Bell… That one that got me technically excited… It’s about a yet undocumented GlideRecord successor: GlideQuery! ?
It’s a powerful and modern JavaSc...
GlideRecord will get a Modern Successor: GlideQuery
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