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I was recently asked by a customer to clarify the difference between a Response Template and a Quick Message. Given that both features serve a similar purpose—providing canned responses to users—it...

Quick Messages vs Response Templates

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Release Planning in DPR Video

Release Planning in DPR

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Connect DPR with External Tools (ADO example) Video

Connect DPR with External Tools (ADO example)

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DPR Setup & Configuration: Creating a Release Template Video

DPR Setup & Configuration: Creating a Release Template

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DPR Setup & Configuration: Defining Approval Definitions Video

DPR Setup & Configuration: Defining Approval Definitions

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DPR Setup & Configuration: Activating Release Policies Video

DPR Setup & Configuration: Activating Release Policies

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Digital Product Release Customer Adoption Journey Video

Digital Product Release Customer Adoption Journey

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DPR How-to video series

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Fuel Your Enthusiasm How Now Assist for ITSM will Supercharge your IT Service Management

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Break Point Listeners: We Want Your Feedback!

Break Point Listeners: We Want Your Feedback!

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DigitalOcean provides cloud products for every stage of your journey. Get started with [$200 in free credit!](https://try.digitalocean.com/css-tricks/?utm%5Fmedium=content%5Facq&utm%5Fsource=css-t...

Quick Hit #11 | CSS-Tricks

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Platform owners' Round Table Technical governance recording and deck

Platform owners' Round Table Technical governance recording and deck

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Defense One's DoD Cloud Workshop Video

Defense One's DoD Cloud Workshop

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Choose your own adventure: Inside the ServiceNow intern experience Video

Choose your own adventure: Inside the ServiceNow intern experience

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Service Bridge: Connecting a consumer Video

Service Bridge: Connecting a consumer

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Digital Product Release Launch & Learn Session 1 – Introduction to Digital Product Release Video

Digital Product Release Launch & Learn Session 1 – Introduction to Digital Product Release

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Digital Product Release Launch & Learn Session 2 – How DPR can help Modernize Change Video

Digital Product Release Launch & Learn Session 2 – How DPR can help Modernize Change

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Platform owners' Round Table Technical governance recording and deck

Platform owners' Round Table Technical governance recording and deck

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Building a Mobile RSVP App: A Step-by-Step Guide Using ServiceNow Mobile App Builder

Building a Mobile RSVP App: A Step-by-Step Guide Using ServiceNow Mobile App Builder

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The Intersection Of Speed And Proximity Video

The Intersection Of Speed And Proximity

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Overcoming Asset Utilization Challenges in Biopharma Video

Overcoming Asset Utilization Challenges in Biopharma

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Digital Product Release Launch & Learn Session 3 – Automating Release Video

Digital Product Release Launch & Learn Session 3 – Automating Release

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Digital Product Release Launch & Learn Session 4 – Advanced Automation and Policy Administration Video

Digital Product Release Launch & Learn Session 4 – Advanced Automation and Policy Administration

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Platform Analytics Academy

Platform Analytics Academy

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A client asked if we could mimic the [“rubber band” scrolling behavior](https://www.cultofmac.com/news/bas-ording-rubber-band-effect-iphone) on many mobile devices. I’m sure you know what I’m talki...

Elastic Overflow Scrolling | CSS-Tricks

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