ServiceNow News
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Want to truly _understand_ ServiceNow Discovery, not just configure it? This article presents 40+ real-world, scenario-based questions designed to challenge and guide you through best practices, tr...
Learn ServiceNow Discovery Through Guided Questions
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8 months
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Sometimes a Service Map is a different class such as calculated or discovered and you want to map CIs to it without creating a duplicate application service. Here is how to do it.
Save the SYS ID! Converting an Application Service for Service Mapping
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8 months
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: Single Data Model In complex enterprise landscape, data is everywhere—but insights are often lost in silos. That's where a Single Data...
The Key to Actionable Insights and Smarter Business Decisions
REDE Consulting
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8 months
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Renaming a ServiceNow instance is a significant change that goes far beyond a technical update—it touches on identity, integrations, user experience, and organisational communication. Here’s a guid...
Renaming a ServiceNow instance: Considerations for a change in identity
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8 months
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ServiceNow developers are constantly looking for ways to enhance their productivity, efficiency, and effectiveness. Here are five essential best practices that every ServiceNow developer should kno...
5 Must-Know ServiceNow Best Practices for Developers
SAASWITHSERVICENOW
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8 months
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In hyperconnected digital era, fragmented data and siloed systems are the enemies of agility, visibility, and informed decision-making....
Single Data Model: Unlocking Enterprise Efficiency with ServiceNow and REDE Consulting
REDE Consulting
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8 months
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Do not use “gr” as a variable name!
I’m not the first one telling you this, right?
I hope I’m the last one.
Why should you care?
I’m going to show you with the most basic example possible.
No...
You give GlideRecord a bad name » Rubén Ferrero
ServiceNow Archives » Rubén Ferrero
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8 months
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Setting up ServiceNow – Jira bidirectional integration with the Jira Spoke is typically straightforward. However, when a Jira webhook fails to update a ServiceNow record, the problem can lie anywhe...
Troubleshooting Jira Spoke Webhook in ServiceNow: A Step-by-Step Guide
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8 months
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Lost in ServiceNow Lingo? You’re Not Alone.
If terms like _Script Include_ or _Update Set_ make you pause — you’re not confused, you’re just speaking fluent dev in a platform with its own dialect.
ServiceNow-to-Software Engineering Terminology Decoder
New article articles in ServiceNow Community
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8 months
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Playbooks for Portals guide the user through processes step-by-step and allow users to track the progress they have made. Once Playbooks for Portals has been configured, the experience for users is...
New CSM Playbooks for Portals documents
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8 months
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Where to look to maintain size and performance of Service Mapping tables. Options to keep things manageable.
Service Mapping - Size Maintenance
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8 months
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Getting started with ServiceNow for Microsoft 365 integrations
ServiceNow Community
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8 months
Getting confused about what Health Scans, Scorecards, Instance Scans, Sprint Scans, Health Assessments, etc are? Need help understanding WHO can run them, and WHERE they run? Then look no further!
Demystifying Health Scan / Health Assessment / Instance Scan / Sprint Scan
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8 months
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AIOps Power Hour: How to achieve quick time to value for AIOps
ServiceNow Community
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8 months
Inside the Now Assist Data Kit : Part 1 - What makes Good Data for Great AI?
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8 months
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[CRM Innovation Afloat: A Dining Experience with ServiceNow](https://rsvp.servicenow.com/crmboatcruise-jun24)
Tuesday, June 24 | 4:30 PM – 8:30 PM
Chicago, IL
Join ServiceNow, Logik, and The W...
CRM Innovation Afloat: A Dining Experience with ServiceNow
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8 months
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Service Operations Workspace (SOW) is a modern, multi-threaded user experience meant to bring together the primary applications and data sources that your Service Desk Agents and resolver groups (T...
Service Operations Workspace - Adoption Playbook
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8 months
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Introduction
Recommended For You
The Recommended for You widget can use an ML algorithm based on an Employee profile or an HR Profile to show popular content accessed by users with similar prof...
Personalization and Content Recommendation on Employee Center
New article articles in ServiceNow Community
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8 months
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New #pokemon destined rivals sets available at DUBAI MALL 2025 #pokemon
Pranav Bhagat
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8 months
How REDE’s ITAM Experts Help You Unlock the Full Potential of ServiceNow AI Platform In digital-first business world, fragmented tools,...
ServiceNow - One Platform to Make Workflow:
REDE Consulting
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8 months
www.rede-consulting.com
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