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Help! I need some service!

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Objects: Making It A Little Easier...

Objects: Making It A Little Easier...

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Meet James...

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If you've written anything at all in JavaScript (or any other programming language, for that matter), you've been using _literals_ — even if you didn't know you were. For instance, in this little s...

Objects: Literally Speaking...

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Objects: Constructor Consequences...

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undefined, null, ==, !=, ===, and !== - Oh My!

undefined, null, ==, !=, ===, and !== - Oh My!

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Do you know what service desk tools are used by the vendors you use? Do you need to know??Surprisingly, I never really considered it until this past weekend. In an effort to cut regular expenses we...

Cutting the Cord - A Story about Notification

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Google – Online Checkout Video

Google – Online Checkout

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Custom HTTP GET Request to a server

Custom HTTP GET Request to a server

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Many object-oriented programming languages (Java and C++, for example) have the notion of _private_ members: properties and methods that can only be seen, modified, and used from _inside_ an object...

Private Property: Keep Out!

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Jeff had some very good insights yesterday and although our presentations involved speaking to a simplified deck, I hope you still get some value from the power point slides. Take note of slide 11 ...

CMS Overview Deck for Pacific Northwest User Group with Jeff Mondick

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Actually, it's even better. She just discovered the joys of dynamic JavaScript object methods. Huh? In the most popular programming languages, the methods that a class has are defined as part of ...

Now Hear This!

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What I Never New...

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Preamble Along with the majority of the Internet connected world I was presented with a new User Interface for Google Reader yesterday. Since the launch of Google+, the majority of products have ...

What type of cloud?

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With this post I'm ending the series on regular expressions. If you have specific questions about regular expressions that I haven't already addressed, I'd be happy to answer them in a post for eve...

Regex: Ending the Madness...

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We are so spoiled!

We are so spoiled!

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Today's example is one that someone threw at me a couple of years ago. They had a set of data that was _sort of_ comma-separated values. It did have several columns of data values, each separated b...

Regex: Slightly Obscure Madness...

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To all those that have read my blogs and posts, I apologize for not being active lately; although I promise to pick it up! I have recently joined ServiceNow and am happy to be here!

I've transitioned

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I was tasked today with putting a knowledge icon next to a reference field. For most of you who know, this is impossible using the knowledge\_search=true attribute. Even though the page says "any f...

Ever wanted to do a knowledge article search on a reference field?

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Regex: Accounting Madness...

Regex: Accounting Madness...

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Hey,There's a video podcast going on, called snappcast - shows some cool stuffs. Check it out:http://community.service-now.com/blog/snappcastFull disclosure: I'm one of the hosts. Post feedback to...

Videos of ServiceNow stuff

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Ongoing series of ServiceNow screencasts by ServiceNow customers and partners

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Regex: Reluctant Madness...

Regex: Reluctant Madness...

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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls) Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...

Schedule-based Date/Time Addition

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I was recently asked to help a colleague figure out some date calculations based on a schedule. The requirement was to calculate a future date based on the existing value of a date/time field. I de...

Schedule-based Date/Time Addition

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