ServiceNow News
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Last month in our [Geneva launch](https://community.servicenow.com/search.jspa?facet=content&q=geneva%2A&sort=relevanceDesc), we unveiled the new [ServiceWatch family ](https://www.servicenow.com/s...
Service Operations Maturity Model — Where Do You Fit?
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about 10 years
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What has been your experience posting your questions from HI to the Community?
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about 10 years
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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.
DIFFICULTY LEVEL: INTERMEDIATE
Assumes having taken the class [SSNF](https://nowlear...
Mini-Lab: Using Ajax and JSON to Send Objects to the Server
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about 10 years
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This week's podcast features servicenowkevin as he talks about how we use the Knowledge Base application on HI (the ServiceNow Customer Support instance) to provide searchable, high-quality content...
Episode 12: Using the ServiceNow Knowledge Base Application
ServiceNow Insights
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about 10 years
This week's podcast features [servicenowkevin](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=48e0de21db981fc09c9ffb651f96196f) as he talks about how we use the Knowl...
TechBytes Episode 12: Using the ServiceNow Knowledge Base Application
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about 10 years
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Email has three chances to [recognize a reply email](http://wiki.servicenow.com/?title=Inbound%5FEmail%5FActionsgsc.tab=0) arranged over subject, header and email body. The last chance an email has...
Reply emails with Re: prefix and value passed on the subject examples
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about 10 years
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[](https://community.servicenow.com/now-platform/latest-release.html)
HR Case Management - The Global Fund Case Study the 28th of January at 10am
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about 10 years
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Welcome to the part four of five in our series on Geneva's enhanced Change Management application.
Part 1 - [Geneva: Change Management — Making Change a Little Less Painful](https://community.serv...
Geneva: Three "c"hanges with a Big Impact on Change Management
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about 10 years
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[](https://community.servicenow.com/now-platform/latest-release.html)
HR Case Management with ServiceNow. Webinar, the 28th of January at 10.00am
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about 10 years
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[](https://community.servicenow.com/now-platform/latest-release.html)
HR Case Management with ServiceNow. Webinar, the 28th of January at 10.00am
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about 10 years
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