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Are you experiencing huge downtimes during application deployments? Downtimes could be very expensive for any business. Did you know, over $1.7 trillion is lost per year from data losses and downti...

Are you looking at minimizing or zeroing application downtimes during deployments?

Import · almost 8 years
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The Era of a New Customer Experience

The Era of a New Customer Experience

Import · almost 8 years
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Knowledge18 has come and gone. What an incredible week of announcements, enhancements, and collaboration - all focused on how ServiceNow can make _the world of work, work better for people._ In a...

Get Social with Performance Analytics at #Know18 - Wrap Up

Import · almost 8 years
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CMDB How to import data? Como importar dados? ![image](https://community.servicenow.com/community/image/serverpage/image-id/89603iF565C39BB323B6A3/image-size/large?v=v2&px=999) From: [Importing ...

Loading::. CMDB Model

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This article is for customers setting up data archiving for the first time. The goal is to provide administrators confidence in their data archival policy and strategy. As time goes by, data in you...

Data Archiving Walkthrough

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Ever search for video tutorials, podcasts or blogs to answer your SN questions? You need to know about NOWsupport!

Import · almost 8 years
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I have uploaded a new widget to the share site: <https://share.servicenow.com/app.do/detailV2/4775d202db4ad700b960a6e51b961940/overview> This widget can give you a progress bar UI to track the pr...

New Widget: Progress Tracker

Import · almost 8 years
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CMDB How to import data? Como importar dados? 01\. System Import Sets https://<instance>.service-now.com/nav_to.do?uri=/create_import_set.do ![image](https://community.servicenow.com/communit...

Loading::. CMDB Manufacturer

Import · almost 8 years
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Welcome to the community thread for the online ServiceNow Fundamentals course delivered May 16 through May 18, 2018!

SN Fundamentals: May 16-18, 2018 (EDT)

Import · almost 8 years
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For creating neat looking rows and columns for fields and values in a notification script. You'll see some logic built in there accommodating for ticket type in our environment, but the <table> set...

Excellent Script for Creating Rows and Columns in a Notification

Import · almost 8 years
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How are you responding to and remediating vulnerabilities on your network? Are you confident that you're finding and remediating critical vulnerabilities in a timely fashion? If your answer is "No,...

Vulnerability Response 101 - Understanding Vulnerability Response with ServiceNow

Import · almost 8 years
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Hey Guys, here I will tell you how we can create a custom widget that will allow you to make a drag and drop area in Service Now. Service Now have predefined set of Angular JS library that we can ...

Drag and Drop image ServiceNow

Import · almost 8 years
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Debugging with fix scripts

Debugging with fix scripts

Jace's Blog · almost 8 years
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Create Item from Script

Create Item from Script

Jace's Blog · almost 8 years
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ServiceNow Houston is spearheading a work day at the Houston Food Bank. Help us make an impact on the fight against hunger! Last year, the Houston Food Bank fed 800,000 hungry people by distributin...

Day of Service at the Houston Food Bank

Import · almost 8 years
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Service Portal: Broadcast, emit, and on, should I use them?

Service Portal: Broadcast, emit, and on, should I use them?

Jace's Blog · almost 8 years
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jace.pro cache
What is g_ck

What is g_ck

Jace's Blog · almost 8 years
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Customer service at the time of death.

Customer service at the time of death.

Import · almost 8 years
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Knowledge 18 Notes

Knowledge 18 Notes

Jace's Blog · almost 8 years
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From my colleague, Tom, who thoroughly enjoyed himself at the event! Enjoy! Sure, you come to Knowledge to learn, connect, and be inspired to help transform your business. But we know the real rea...

Knowledge18 - What’s with the tchotchkes?

Import · almost 8 years
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I share this document with customers to give them a basic understanding of what they need to do to build indicators. It's a checklist, with some examples of what to do to complete each step of the ...

Simple checklist for building Indicators

Import · almost 8 years
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A great post from my colleague, Richard....enjoy! I’ve never had a haiku written for me before, so I was intrigued when I approached the two young women sitting behind old typewriters in the Workf...

Dueling Haikus

Import · almost 8 years
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Build a Genius Lounge and customers will come. That’s been the case in the Customer Success zone at Knowledge18 with ServiceNow customers stopping by to ask questions of our experts. And what quest...

What Do People Want to Know in the Genius Lounge?

Import · almost 8 years
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Consider the following situation. You have been tasked with developing a user experience in ServiceNow that is a bit outside of the normal UI functionality. You decide to develop a UI Script to han...

How to Force a Cache Update for UI Scripts

Import · almost 8 years
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With so much to see and do at Know18, it can be hard to take it all in. You may need time to lounge around to process it all. Why not take a break and from the hubbub and spend some time in the Wor...

Fun at Knowledge18’s Workflow Lounge

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