CMDB

How to import data? Como importar dados?

01. System Import Sets

https://<instance>.service-now.com/nav_to.do?uri=/create_import_set.do

01.A Tyoe Label:: Will be create a table

01.B Select you file: Your Excel file name

01.C Type Sheet number:: The number of sheet what you'll work in at

01.D Type Header row::. The field names

02. Create Transformation Map

https://<intancename>.service-now.com/nav_to.do?uri=/sys_transform_map.do%3Fsys_id%3D-1%26sysparm_stack%3Dsys_transform_map_list.do

>> System Import set > Create Transform Map

02.A. Type Nane

02.B Select Source Table

02.C Select Target Table

02.D Submit

03. Auto Map Matching Fields

Using this Excel attached, Service Now will generate your MAP for YOU.

04. Run Transform

>> System Import Sets > Run Transform

https://<intance>.service-now.com/nav_to.do?uri=/run_import.do

04.A Click on Transform Button

04.B Final Results, check your table.

CMDB Design Guidance

Options to populate the CMDB

Improving Configuration Item Data Quality

The Who, What, When, Where, and Why for Asset Management Training

Best Practices for CMDB Data Integration

summary

Populate and maintain your CMDB with ServiceNow Discovery

Data Import Object Types

Create manufacturer and vendor codes (docs)