ServiceNow News
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Which teams are actually holding onto tickets the longest before transferring? Is this causing other teams to breach SLAs? Use process mining to find out
Who is really breaching your SLAs - Process Mining Use Cases
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Who is really breaching your SLAs - Process Mining Use Cases
ServiceNow Community
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4 months
Thanks to everyone who joined us for yesterday’s Cincinnati SNUG meeting!
It was great to reconnect with familiar faces and welcome new members to our community. Special thanks to our three cus...
Great Cincinnati SNUG Meeting Yesterday - October 15, 2025
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4 months
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Operational Technology Management | Create an import task
ServiceNow Documentation
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4 months
Great low‑code outcomes start with the right primitives. App Engine provides the workspace for modeling data, UIs, and experiences; Flow Designer orchestrates logic with reusable subflows and human...
The Building Blocks—App Engine, Flow Designer, IntegrationHub
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4 months
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From classes to tables, Spring flows to Flow Designer, JUnit to ATF. Your Java skills transfer fast—here’s the 90‑day plan.
ServiceNow Developer Roadmap for Java Developers (Practical Guide)
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4 months
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_Issue_:
If you’ve ever built a workspace in ServiceNow with tabbed forms, you might’ve run into this: you leave a required field empty, hit Save, and the error message shows up _inside the tab_ i...
Error message in tab workspace instead in the page (body)
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4 months
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Hello Oklahoma SNUG Members!
We're excited to be hosting the [2025 Oklahoma SNUG](https://rsvp.servicenow.com/oklahomasnug2025), on Thursday, November 20th in Tulsa. We are very excited that the ...
REGISTER NOW: 11/20 Oklahoma SNUG
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4 months
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Ran your Now Assist Readiness Evaluation, but not sure what the results mean? In this guide, we’ll walk through how to read your ServiceNow AI readiness scores, interpret the dashboards, and unders...
Decoding Your Now Assist Readiness Evaluation Scores
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4 months
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Learn how to set up the Now Assist Readiness Evaluation in ServiceNow to run GenAI and Agentic AI assessments. This guide walks you through the scheduled job setup, guided configuration, and option...
Configuring the Now Assist Readiness Evaluation: An Implementor's Walkthrough
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4 months
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As organizations rapidly adopt generative AI solutions, ensuring a smooth and low-risk rollout is more crucial than ever. The Now Assist Readiness Evaluation from ServiceNow provides a useful tool ...
Accelerating AI Adoption: The Power of Now Assist Readiness Evaluation App
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4 months
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👋 Hello ITOM Admins and Developers!
Here are some practical tips and tricks that can save you time and help you avoid common pitfalls when working with Discovery and CMDB.
🧩1\. CMDB CI Class I...
🚀 ITOM Tips & Tricks – Series 2
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4 months
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As part of Technical governance, it is important to understand the filter conditions vs advanced conditions, so we can avoid any common mistakes.In a ServiceNow business rule, the Filter Conditions...
Business Rules Filter Conditions & Advanced Conditions (Advanced tab's Condition field)
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4 months
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Creating participants and inserting signatures in HTML document template HRSD
ServiceNow Documentation
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4 months
In volatile business environment, risk is no longer a back-office concern — it’s a boardroom priority. From regulatory changes and cybersecurity threats to data privacy and operational resilience, ...
Enterprise Risk Management: Turning Uncertainty into Strategic Advantage
REDE Consulting
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4 months
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Creating participants and mapping signatures in PDF document template HRSD
ServiceNow Documentation
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4 months
In today’s digital workplace, employees expect fast, intelligent support that’s embedded directly into their daily tools. That’s exactly what the integration of Microsoft Copilot and ServiceNow’s N...
Boost employee productivity with Now Assist & Microsoft 365 Copilot integration in MS Teams
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4 months
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Is your ServiceNow instance slowing down under the weight of growing data? This white paper reveals proven strategies to optimize performance, reduce costs, and ensure compliance through effective ...
Optimizing ServiceNow Data Lifecycle: Archiving, Rotation, and Cleanup Strategies
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4 months
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Are you ready with F5 device Inventory ? Attackers recently exfiltrated files containing F5 BIG-IP source code and details on undisclosed vulnerabilities, increasing the urgency for organizations t...
F5 source code stolen. Are you ready with the F5 device scan inventory ?
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4 months
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REDE Consulting’s expertise in FinOps, Compliance, and ServiceNow-based asset and entitlement management solutions. Introduction: The Hidden Cost of Incomplete Inventory Data In today’s data-driven...
Why Depending Only on Purchase Records May Cause Inaccuracies — and How to Achieve Complete Inventory Coverage and Entitlement Visibility
REDE Consulting
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4 months
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Welcome to ServiceNow® ITOM AIOps Event Management
Quick Start Guide
This guide will help you get up to speed on activating the ServiceNow AIOps solution and realizing value from Event Managem...
Video
Quick Start Guide for ITOM AIOps Event Management
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4 months
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