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I am onsite working with a customer using the latest Berlin release. We had to build out a RBA workflow that uses the new REST libraries and functionality. Let me first say how powerful, dynamic, a...

Berlin Rest plugin is awesome - but make sure you use %20 for spaces when doing variable substitution on URL

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Service-Now - FTP communication via MID server

Service-Now - FTP communication via MID server

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We grill Michael B on his incident go-live. Some real good nuggets and lessons learned in this episode.Subscribe on iTunes:http://itunes.apple.com/us/podcast/snappcast/id538839587Let us know if you...

Snappcast - Episode 17 Incident go-live Q/A

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158049i19E1383AFAD3DA88/image-size/large?v=v2&px=999)Let me introduce you to two of my favorite little JavaScript metho...

Join and Split

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![image](https://community.servicenow.com/community/image/serverpage/image-id/161153iD2ECDCA3A5970F41/image-size/large?v=v2&px=999) Normally at a Form Header exists at the top of a form that inclu...

What no Attachments on a CMS Portal Catalog Item?

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For the last several months I've been working on internal company projects. Almost all of our internal business applications are built on the ServiceNow platform, and I've been getting to develop s...

Setting Currency Field values via client-side script

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Understanding the SAML 2.0 Communication Flow (DEMO) Video

Understanding the SAML 2.0 Communication Flow (DEMO)

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Hallo Zusammen, Nun heir auch mein erster Beitrag. Wie versprochen, die K12 Slides, die ich am UG day präsentiert habe. Gruss, Markus Montilla

K12 slides

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So, you are a new ServiceNow customer (congratulations!) and you are getting ready for the kickoff meeting with our Professional Services team (or a partner). A lot of items have been outlined with...

So you're at the kickoff meeting. Do you have a training plan in place?

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Live Feed is a concept that has been in ServiceNow for a little while. It supports a Company Feed which is visible to all users in the system as well as Live Feed groups which can be private or pub...

Streaming your ITSM activity

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As I mentioned in a previous post, our team picked up a [national award](http://www.cedma.org/resources/Docuworks/file%5Fdisplay.cfm?id=2315) within the training industry at the annual CEdMA confer...

ServiceNow Education Services Team accepts another award

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I am not sure this is the right place to post this, but I took this class (not for a grade) just to listen to the lectures and there was a lot of good concepts that have helped me in using the SNC ...

FYI - UC Berkley has Software Engineering for SaaS starting today

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This post would talk about 1\. Using the popOpenStandard method2.Using the window.opener3.Accessing the Price(just reading) it from any client script. [The PopupOpenStandard method & window.opener...

The PopupOpenStandard method & window.opener

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/\ \ @Description - This script speeds up the information gathering process \ about an existing task\_sla. It outputs information about the \ contract\_sla (SLA Definition), task (Incident, Prob...

Troubleshooting SLAs

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50TweetsOfBerlin

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There is a magical and powerful feature that is largely undescribed in the ServiceNow platform. The mysterious "JavascriptProbe" and its companion, the "MID Server Script Include" feature is the ga...

The JavascriptProbe & MID Server Script Includes

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I have not used IE as my web browser for years now, but I still use it every work day. I prefer to use Chrome, but there is one feature in IE that I find indispensable - script debugging. Because m...

Internet Explorer Really Can Be Your Friend

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Subscribe on iTunes:http://itunes.apple.com/us/podcast/snappcast/id538839587Matt gives an overview and builds a system wizard - perfect for presenting several content types, from orderable items, t...

Snappcast - Episode 14 Mr. Wizard

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La pratique rend parfait … le coaching rend parfait plus viteNous travaillons dans une industrie obsédée par les métriques et la performance. Étrange donc que nous n'ayons pas actuellement un proce...

Améliorer la performance de vos équipes avec les « Coaching Loops » (disponible dans la release Berlin)

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It may not happen very often, but now and then you can get yourself into trouble if you are not careful with the Catalog Client Scripts form.If you want to reuse code that you have created for a ca...

How to avoid running a Catalog Client Script on both a Catalog Item and Variable Set

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Snappcast - Episode 13 - Game Actions

Snappcast - Episode 13 - Game Actions

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Get list of the File Names on FTP server

Get list of the File Names on FTP server

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Waiting Chat Queue Entries Notification

Waiting Chat Queue Entries Notification

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Waiting Chat Queue Entries Notification

Waiting Chat Queue Entries Notification

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This is the second post in the series, In this post we will look on how we can add the cart\_item to the drafts module, when the user clicks on " Draft" button on the Catalog Item page.As said in t...

Drafts — Part 2 : Add Cart_items to Draft Module

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