ServiceNow News
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Agentic workflows extend Now Assist for CSM beyond human assistance by enabling autonomous execution of multi-step actions directly from the context of a case, conversation, and/or customer intent,...
Now Assist for CSM - Agentic Workflows
New article articles in ServiceNow Community
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7 months
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Patch Management
Patch management is a critical IT process that involves identifying, acquiring, installing, and verifying patches for software and systems. Using ServiceNow for patch management ...
Patch Management with ServiceNow to Improve IT Stability
New article articles in ServiceNow Community
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7 months
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[前回の記事](https://www.servicenow.com/community/japan-blog/servicenow-ai-ai%E3%81%A8aiops/ba-p/3224846 "AIとAIOps")において、AIについての整理と、ServiceNow AIの進化、AIOpsとの関係について説明しました。今回は、AIOpsにおいて生成AI（Now Assist）によって...
【ServiceNow AI】アラート対応での利用 - 人にわかりやすく要約
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7 months
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ServiceNow Developer Interview Preparation | Question #1
Basico ServiceNow Learning
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7 months
Zurich is here, and with it, we’ve officially reached the ‘Z’ in the ServiceNow release alphabet. Having written about every release since Aspen, it’s been exciting to see how the platform has evol...
Zurich Features for Developers
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7 months
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We are excited to be hosting the next [Seattle SNUG on August 26th](https://rsvp.servicenow.com/sea-snug-2025) and are looking for customers who would like to present. You can reach out to me by re...
Reminder! Call for Speakers
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7 months
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Learn how AI Agents can simplify partner deal registration.
Accelerate success with smarter, AI-driven processes: AI Agents can now submit deal registrations on your behalf, saving you time, re...
Minute Mondays for Partners: Deal Registration
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7 months
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Hello Oklahoma SNUG Community!
We are in the process of planning the next SNUG meeting in Oklahoma for later this Fall and are looking for a ServiceNow partner to sponsor! All Specialist, Premier,...
Oklahoma SNUG: Call for Sponsor
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7 months
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If you've got any questions about the Impact Store App, we've got you covered!
Please refer to this comprehensive FAQ document that we've put together based on the most common inquiries that we've...
Impact Store Application FAQs
New article articles in ServiceNow Community
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7 months
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If you've got any questions about the Impact Store App, we've got you covered!
Please refer to this comprehensive FAQ document that we've put together based on the most common inquiries that we've...
Impact Store Application FAQs
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7 months
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[Join us](https://info.servicenow.com/LiveOnServiceNow-NowSupportandmore.html?cid=losn:com) to learn how to set up your organization to log support cases and receive important email notifications a...
Now Support and what it can do for you
New article articles in ServiceNow Community
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7 months
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Hello Kentucky SNUG Community!
We are in the process of planning the next SNUG meeting in Lexington, Kentucky for early November and are looking for a ServiceNow partner to sponsor! All Specialist...
Kentucky SNUG: Call for Sponsor
New article articles in ServiceNow Community
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7 months
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ITAM for Financial Services: Confidence in Regulatory Compliance
ServiceNow Community
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7 months
Behind the 44,000+ scans and superhero transformations at Knowledge 2025 was a deeply engineered system of AI pipelines, real-time scoring, achievement engines, and physical card printing—all seaml...
CreatorCon C3 Architecture Overview: How All the Pieces Fit Together
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7 months
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Impact Value Management - Data Collection Apps Demo for Impact Delivery Instance Customers
ServiceNow Community
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7 months
Como fazer para o ServiceNow notificar quando menciona alguém no work notes no comments?
Para o leitor que busca otimizar a comunicação e a colaboração dentro dos registros no ServiceNow, o “Activ...
Colaboração Direta e Eficaz: A Notificação “Activity Stream @Mention Email” no ServiceNow
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7 months
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In an era where technology is the backbone of business, managing hardware assets effectively is no longer a luxury—it's a necessity. Yet,...
Improve IT Planning with Hardware Lifecycle Insights – Powered by REDE's ITAM Expertise
REDE Consulting
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7 months
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SeviceNow User Group（SNUG）の皆様、こんにちは！
2025年度ユーザー会分科会 デザインチームの宮澤です。
7月の分科会活動では、デザインチームが集まり、ワークショップ形式で「カスタマージャーニーマップ」を作成しました。
この投稿では、ワークショップの内容を以下3点に分けてご報告します。
1. カスタマージャーニーマップとは？
2. ワークショップ...
【2025年度ユーザー会分科会】デザインチーム活動内容 #03 テーマ：カスタマージャーニーマップ
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7 months
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Working on the MakeFarm - Live Coding Second Breakfast
ServiceNow Dev Program
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7 months
Introduction
Special Handling Notes (SHNs) in ServiceNow are a powerful but often overlooked feature. They allow you to surface important context such warnings, alerts, or reminders directly on r...
Special Handling Notes in ServiceNow – How They Actually Work (and How to Extend Them)
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7 months
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