ServiceNow News
49009 items
Apply foundations: Development Practices for Success in Non-IT Applications
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almost 7 years
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Session Code: CSS1343
Presenter(s): Catherine
Company(s): Chick-fil-A, Inc.
Abstract:
“I have all the resources I need to accomplish everything asked of me”…said no one ever. Motivation: To re...
Realize outcomes: Deliver measurable success and gain resources
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almost 7 years
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Enliven foundations: Extend discovery with advanced flows
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almost 7 years
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Session Code: CSS0245
Presenter(s): Arun, Suzanne, Frank
Company(s): Infosys, PepsiCo, ServiceNow
Abstract:
PepsiCo implemented ServiceNow on September 9, 2018 to transform their service porta...
Working together to deliver PepsiCo’s IT service management transformation
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almost 7 years
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ServiceNow Vulnerability Response: Sync CMDB sources to drive vulnerability remediation
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almost 7 years
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Differentiate for success: Persona-based service delivery design
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almost 7 years
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Broadcast success: Bring your team, and the business, with you
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almost 7 years
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Session Code: CSS0048
Presenter(s): Nicholas
Company(s): Randstad Technologies
Abstract:
There is nothing more transformative than adopting ServiceNow for your organization. Typically, this be...
Extend success: Progressively expanding adoption and roadmapping
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almost 7 years
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Transitioning from tactical to strategic customer service
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almost 7 years
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Intro to ServiceNow Governance, Risk, and Compliance (GRC)
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almost 7 years
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Session Code: BRE1601
Presenter(s): Don, Tom, Walter, Nikhil
Company(s): ServiceNow, ServiceNow, SEI Investments Company, Cyxtera Technologies Inc.
Abstract:
A Speakeasy isn't your average Kno...
Speakeasy customer panel: Making the move to ServiceNow Customer Service Management
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almost 7 years
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Session Code: BRE1597
Presenter(s): Don, Libby, Dan, Archana, Dan
Company(s): ServiceNow, 7-Eleven, Adobe, ServiceNow, West Corp
Abstract:
A Speakeasy isn't your average Knowledge breakout ses...
Speakeasy customer panel: What it's like to get out from under legacy IT applications
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almost 7 years
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Lowe's: Transforming HR Shared Services in a large, complex retail organization
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almost 7 years
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Panel: Strengthening your security immune system in healthcare
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almost 7 years
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Session Code: BRE1604
Presenter(s): Michelle, Eric, Hiren, Jon, Mitch
Company(s): Adobe, ServiceNow, Biogen, Humana, Zurich Insurance
Abstract:
A Speakeasy isn't your average Knowledge breakou...
Speakeasy customer panel: Making the move to ServiceNow HR Service Delivery
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almost 7 years
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Customer Panel: Elevating the digital employee experience through a unified service center
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almost 7 years
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A buyer’s guide to IT operations for business services with IDC
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almost 7 years
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Session Code: KBP1591
Presenter(s): Debbi, Jim, Mia, Matthew, Jim
Company(s): ServiceNow, Leapgen, Hitachi Vantara, Aon, HRSSI
Abstract:
Since consumer-apps like Uber became ubiquitous, consum...
Thought leader panel: The emerging role of shared services in delivering a people-first experience at work
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almost 7 years
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Panel: ITBM+ITSM: Two pillars of success for innovation and delivery of services
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almost 7 years
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