In today's digital landscape, accessibility has emerged as a fundamental principle to ensure equal access to information and services for all individuals, regardless of their abilities. Accessibili...

Service Portal serves as one of the primary tools for many users of ServiceNow. It allows users to access a wide range of services and information through a single interface. However, like any othe...

This document will guide you on how to write ServiceNow knowledge base (KB) articles so that they are accessible and user-friendly. This article introduces some basic considerations to help you get...